Hello everyone, today I submit this post as it is for some time are within the working process that uses a method called 8D Report. But what really is the best method or Report 8D 8D Problem Solving? How do you use? But especially when it is useful to apply it and when not. Advantages (benefits), Cons (Limitations).
We come to us. The method of 8D Problem Solving (Eight Disciplines) can be used to identify, correct and eliminate the recurrence of quality problems. 8D is a methodology for solving problems to improve product and process. It is structured into eight disciplines, and emphasizes the synergy of the group. The team as a whole, is thought to be better and smarter than the sum of quality degli individui. 8D è conosciuto anche come: Global 8D, Ford 8D, o TOPS 8D.
Uso del metodo di risoluzione dei problemi in otto punti chiamate discipline. Le applicazioni:
• Maggiori non conformità
• Reclami del cliente
• Occorrenza ripetuta di determinati avvenimenti
• Metodo di gruppo necessario
Le fasi del 8D Problem Solving. Il processo
D0. Preparare e Creare Consapevolezza. Prima di tutto, dovete prepararvi per 8D. Non tutti i problemi richiedono 8D. Inoltre, 8D è un processo to solve problems based on facts that involves some specialized skills and a culture that promotes continuous improvement. A certain level of education and training is necessary before the method 8D operate effectively in an organization.
D1. Establish the team. Assemble an interdisciplinary team (with an effective team leader) who has the knowledge, time, authority and ability to solve the problem and implement corrective actions. Set the structure, objectives, roles, procedures and relationships to establish an effective team.
D2. Describe the Problem. Define the problem in measurable terms. Specify internal or external customer problem by describing it in terms of specific and measurable: Who, what, when, where, why, how, how (5W2H Analysis).
D3. Implement and Verify containment efforts Intermediate. Temporary fix. Define and implement those intermediate actions that will protect all customers from the problem until permanent corrective action to implement. Verify the effectiveness of containment measures with the data.
D4. Identify and Verify Root Cause. Identify all potential causes that might explain why the problem happened. Cause and Effect Diagram. Test each potential cause with the description and the facts of the case. Identify alternative corrective actions to eliminate the root cause. Note that there are two parallel types of root causes: a Root Cause of the Event (the system that allowed the occurrence of the event) and a root cause of the Escape / vanishing point (the system that allowed the escape without detection, event).
D5. Choose and Verify Corrective Action. Confirm that the selected corrective actions will solve the problem for the customer and will not cause undesirable side effects. Define contingency actions, if necessary, based on the severity of potential side effects.
D6. Implement and Validate Permanent Corrective Action. Set the controls continue to ensure that the root causes have been eliminated. At least once in production, monitor the long-term effects and implement additional controls and contingency actions as necessary.
D7. Prevent Recurrence. Identify and implement steps to be taken to prevent that from happening again the same or a similar problem in the future to change the specifications, update training, review and improve the work flow management systems, operating systems, the practices and procedures.
D8. Congratulate the team. Riconoscere gli sforzi collettivi del vostro team. Divulgare il vostro successo. Condividere le conoscenza e l'apprendimento con tutta l'organizzazione.
Punti di forza del metodo 8D Problem Solving. Vantaggi (benefici)
• Metodo efficace per l'individuazione di cause alla radice, sviluppare azioni adeguate per eliminare le cause alla radice e ad implementare azione correttive permanenti.
• Contribuisce ad esplorare il Sistema di Controllo che ha permesso la fuoriuscita del problema. Il Punto di Fuga è stato studiato con lo scopo di migliorare la capacità del Sistema di Controllo di rilevare il guasto o la causa quando e se dovesse accadere di nuovo.
Prevention • Cycle explores the systems that have enabled the mechanism of failure and the cause of being for the first time
Limitations of the structure 8D Problem Solving or better. Disadvantages (limitations)
• The training method 8D may take time and might be difficult to develop.
• Requires training in the 8D problem solving process as well as the instruments for data collection and analysis such as Pareto charts, fishbone diagrams and flowcharts, to name a few.
Now it's up to you to judge the methodology, remember that there is always taken to your hotel and decided to check it as any new system always has a downside: The "time" the commitment of resources, and this is not just a detail.
Pier Giorgio
We come to us. The method of 8D Problem Solving (Eight Disciplines) can be used to identify, correct and eliminate the recurrence of quality problems. 8D is a methodology for solving problems to improve product and process. It is structured into eight disciplines, and emphasizes the synergy of the group. The team as a whole, is thought to be better and smarter than the sum of quality degli individui. 8D è conosciuto anche come: Global 8D, Ford 8D, o TOPS 8D.
Uso del metodo di risoluzione dei problemi in otto punti chiamate discipline. Le applicazioni:
• Maggiori non conformità
• Reclami del cliente
• Occorrenza ripetuta di determinati avvenimenti
• Metodo di gruppo necessario
Le fasi del 8D Problem Solving. Il processo
D0. Preparare e Creare Consapevolezza. Prima di tutto, dovete prepararvi per 8D. Non tutti i problemi richiedono 8D. Inoltre, 8D è un processo to solve problems based on facts that involves some specialized skills and a culture that promotes continuous improvement. A certain level of education and training is necessary before the method 8D operate effectively in an organization.
D1. Establish the team. Assemble an interdisciplinary team (with an effective team leader) who has the knowledge, time, authority and ability to solve the problem and implement corrective actions. Set the structure, objectives, roles, procedures and relationships to establish an effective team.
D2. Describe the Problem. Define the problem in measurable terms. Specify internal or external customer problem by describing it in terms of specific and measurable: Who, what, when, where, why, how, how (5W2H Analysis).
D3. Implement and Verify containment efforts Intermediate. Temporary fix. Define and implement those intermediate actions that will protect all customers from the problem until permanent corrective action to implement. Verify the effectiveness of containment measures with the data.
D4. Identify and Verify Root Cause. Identify all potential causes that might explain why the problem happened. Cause and Effect Diagram. Test each potential cause with the description and the facts of the case. Identify alternative corrective actions to eliminate the root cause. Note that there are two parallel types of root causes: a Root Cause of the Event (the system that allowed the occurrence of the event) and a root cause of the Escape / vanishing point (the system that allowed the escape without detection, event).
D5. Choose and Verify Corrective Action. Confirm that the selected corrective actions will solve the problem for the customer and will not cause undesirable side effects. Define contingency actions, if necessary, based on the severity of potential side effects.
D6. Implement and Validate Permanent Corrective Action. Set the controls continue to ensure that the root causes have been eliminated. At least once in production, monitor the long-term effects and implement additional controls and contingency actions as necessary.
D7. Prevent Recurrence. Identify and implement steps to be taken to prevent that from happening again the same or a similar problem in the future to change the specifications, update training, review and improve the work flow management systems, operating systems, the practices and procedures.
D8. Congratulate the team. Riconoscere gli sforzi collettivi del vostro team. Divulgare il vostro successo. Condividere le conoscenza e l'apprendimento con tutta l'organizzazione.
Punti di forza del metodo 8D Problem Solving. Vantaggi (benefici)
• Metodo efficace per l'individuazione di cause alla radice, sviluppare azioni adeguate per eliminare le cause alla radice e ad implementare azione correttive permanenti.
• Contribuisce ad esplorare il Sistema di Controllo che ha permesso la fuoriuscita del problema. Il Punto di Fuga è stato studiato con lo scopo di migliorare la capacità del Sistema di Controllo di rilevare il guasto o la causa quando e se dovesse accadere di nuovo.
Prevention • Cycle explores the systems that have enabled the mechanism of failure and the cause of being for the first time
Limitations of the structure 8D Problem Solving or better. Disadvantages (limitations)
• The training method 8D may take time and might be difficult to develop.
• Requires training in the 8D problem solving process as well as the instruments for data collection and analysis such as Pareto charts, fishbone diagrams and flowcharts, to name a few.
Now it's up to you to judge the methodology, remember that there is always taken to your hotel and decided to check it as any new system always has a downside: The "time" the commitment of resources, and this is not just a detail.
Pier Giorgio
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